Customer Support

Our pluridisciplinary teams are equipped to handle all of your High Pulsed Power needs. 

Contact our support team

Discover our team

 

Romain Deneuville
Customer Support Manager
Cyril Ligonnière
Support Technician

Our department is supported by a team of on-site experts skilled in designing and testing new solutions thanks to advanced simulation tools. Our teams are available every day and are ready to intervene quickly on site or remotely, anywhere in the world. To ensure the quality of our work, we use only high-quality parts that comply with the original construction.  
Thanks to the availability of our teams and parts, maintenance times are reduced. And with less downtime, you will increase the operating time between breakdowns. Finally one person will monitor all operations and be your single contact.  

Tailored Support

We bring you specific expertise in HPP processes, with highly trained teams and original parts tailored to your needs and available immediately. 
We also offer complete equipment overhaul solutions to guarantee long-term availability and operating precision. 
In addition, we can train your teams at the first maintenance level to give you greater autonomy. As a result, it will be easier for you to interpret alarms and you will be able to intervene on first level parts. You will also be capable of analysing the performance of your machines over different periods.